• Members 35 posts
    Dec. 21, 2023, 4:48 a.m.

    The owner of a Tag Manager account is within a Google Workspace domain, and this user is scheduled for deletion.

    To address this, we arranged for a second owner within the new Google Workspace domain to take ownership of the Tag Manager account. Ownership rights were added; however, it appears that these rights are only partial.

    The notification received states: "You have access to this account, but you don't have permission to manage this account's users. Without user management permissions, you can't add/remove users or change other users' permissions. To manage this account's users, one of this account's administrators must grant you user management permissions. Request access."

    Upon attempting to request access, an error occurs with the message: "Error: Access request failed due to an unknown error."

    Given the urgency, as the current owner's account is slated for deletion soon, please help me to avoid the potential loss of account access.

  • Mod
    Dec. 21, 2023, 4:50 a.m.
    Post 112.png

    PNG, 34.5 KB, uploaded by agkhy on Dec. 21, 2023.

  • Members 35 posts
    Dec. 21, 2023, 4:52 a.m.


    Thank you!
    Generating the invitation from marketingplatform.google.com did not result in an email being sent. However, there was an invitation visible in the Tag Manager interface of the invited user, complete with full admin permissions.