I'm having trouble getting administrator-level access. Every time I request access, I encounter this error: "Error: Access request failed due to an unknown error." On the side of the person granting access, everything appears normal, and it seems like access has been granted. However, in reality, I only have view-only mode. We've attempted removing and re-adding the user, and even experimented with providing access to different email accounts, but the problem persists - only view-only mode. How can I resolve this error, and where should I seek assistance for this issue?
ljain
- Members
- Joined April 11, 2023
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Why Invitations are not being sent to new users added to GTM account? Google Tag Manager Dec. 21, 2023, 8:01 a.m.
Hello,
I serve as an administrator for a GTM account. Recently, we've encountered an issue where new users added to our GTM account are not receiving invitations. Despite thorough checks, including the SPAM folder, these invitations seem to be missing from their mailboxes. This situation has been noted for several users added in the last couple of months.
With a current user count of 40 in our GTM account, I'm curious if there is a limit on the number of users allowed in a GTM account. Additionally, I'm interested in understanding if there might be other reasons contributing to the non-delivery of invitations to new users. As observed in the user list, their status is marked as 'Invitation pending.'
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I recently noticed a new event,gtm.formInteract, being triggered in my containers. I implemented some tags, and everything was functioning properly. However, the event has disappeared, and consequently, my tags are no longer operational. Does anyone have information on whether Google plans to support this new event?
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Is consent mode mandatory for tag to understand that user has agreed to use cookies? Google Tag Manager Dec. 21, 2023, 6:51 a.m.
Hello,
I currently have a consent solution installed where my CMP generates a cookie containing all the permitted services chosen by the user in the cookie banner. In GTM, I extract information from this cookie to create triggers for tags requiring these permissions.
If a service is enabled by the user, the corresponding tag fires, and analytics or advertising cookies are stored. If not, the tags do not fire. This approach allows me to comply with GDPR without using "consent mode" in GTM.
My question is: Is it necessary to enable consent mode for Google to understand that I have checked for user consent?
I'm concerned that, since I'm using regular triggers instead of the triggers from consent mode (e.g., ad_storage="granted" or analytics_store="granted"), Google and other tags may not recognize that the regular triggers represent user permission to enable cookies. Consequently, there's a worry that without configuring consent mode, GTM might default to denied values (e.g., ad_storage="denied" or analytics_store="denied").
To rephrase the last part: If I don't set up consent mode in GTM, will GTM assume default values like ad_storage="denied" or analytics_store="denied," resulting in incomplete tracking information being sent and the use of anonymous identifiers instead?
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We require the removal of a pixel that was integrated through GTM a year ago by a former colleague. Unfortunately, we lack any information regarding their GTM account. While the optimal solution would be to remove the pixel via GTM, we have lost access to the account, preventing us from doing so. I kindly seek your assistance in removing the pixel from our website.
The pixel integration article is shareasale.atlassian.net/wiki/spaces/SAS/pages/1587675137/GTM+Tracking+Setup
The Conversion Pixel Tag: www.shareasale.com/sale.cfm?amount={{transactionSubtotal}}&tracking={{transactionID}}&transtype=sale&merchantID=106900
This pixel that cause mult deplicate transactions with $0 postback to the ShareASale network, kindly check below.
Please help!
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Tracking for "Begin_Checkout" & "Add_Payment" events inaccurate-displayed as "form start" Google Tag Manager Dec. 21, 2023, 6:37 a.m.
Hello,
Over the past two days, my GA4 has encountered difficulties in accurately tracking data, and I'm uncertain about the cause. Specifically, the events "Begin_Checkout" and "Add_Payment" are not being tracked correctly. I am utilizing Shopify, and my website is julibees.com.
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Is there a way to find Bounce rate in Google Analytics 4 (GA4)? was there in UA Reporting Dec. 21, 2023, 5:24 a.m.
I need to present my client with bounce rate in GA4. I cannot seem to find it whereas it was easily accessible in Universal Analytics. Help Please!
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Do modifications made in Google Tag Manager affect insights or data in Google Ads? Google Tag Manager Dec. 21, 2023, 4:55 a.m.
If we alter the pageview trigger in GTM, shifting from landing page A (/thank-you) to landing page B (/thank-you12) while maintaining the same conversion action, does this reset the learnings in Google Ads?
The switch from thank-you page A to thank-you page B for our conversions led to challenges in our account, resulting in a notable decrease in conversions. Our hypothesis is that modifying the pages has disrupted the algorithm in Google Ads.
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The owner of a Tag Manager account is within a Google Workspace domain, and this user is scheduled for deletion.
To address this, we arranged for a second owner within the new Google Workspace domain to take ownership of the Tag Manager account. Ownership rights were added; however, it appears that these rights are only partial.
The notification received states: "You have access to this account, but you don't have permission to manage this account's users. Without user management permissions, you can't add/remove users or change other users' permissions. To manage this account's users, one of this account's administrators must grant you user management permissions. Request access."
Upon attempting to request access, an error occurs with the message: "Error: Access request failed due to an unknown error."
Given the urgency, as the current owner's account is slated for deletion soon, please help me to avoid the potential loss of account access.
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These code snippets were inserted into the pages of a WordPress site, either by the theme or Site Kit, after I performed the GA upgrade from Universal Analytics to GA4. I'd like to confirm if they appear to be correct.
Additionally, if the Site Kit plugin is installed, is it still necessary to manually add GA code via a WordPress theme, or does Site Kit handle all of this for us?
<head>
<!-- Google Analytics opt-out snippet added by Site Kit -->
<script type="text/javascript">
window["ga-disable-UA-48673498-1"] = true;
</script>
<script type="text/javascript">
window["ga-disable-G-SHQPQ85CD4"] = true;
</script>
<!-- End Google Analytics opt-out snippet added by Site Kit -->
<!-- Google Analytics snippet added by Site Kit -->
<script type='text/javascript' src='www.googletagmanager.com/gtag/js?id=UA-48673498-1' id='google_gtagjs-js' async></script>
<script type='text/javascript' id='google_gtagjs-js-after'>
window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments);}
gtag('set', 'linker', {"domains"🙁"foo.com.au"]} );
gtag("js", new Date());
gtag("set", "developer_id.dZTNiMT", true);
gtag("config", "UA-48673498-1", {"anonymize_ip":true});
gtag("config", "G-SHQPQ85CD4");
</script>
<!-- End Google Analytics snippet added by Site Kit -->
</head> -
GA4 shows long string of letters & numbers on "page page and screen class" for conversions Other GA Questions Sept. 21, 2023, 6:15 a.m.
I was reviewing the conversions for submitted forms, and when I tried to expand the results to see more details, the conversion and event numbers were getting truncated. I eventually discovered that this issue was caused by a single result that consisted of a long string of random numbers and letters.
I managed to narrow down the date and source of this particular result. However, the email campaign it supposedly originates from does not contain any such link. Do you have any insights into why this is happening or how I can remove it to facilitate a smoother data viewing experience? Thank you.
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In Shopify, I navigate to Online Store > Preferences and in the Google Analytics section, I can see my GA4 property in the dropdown menu. However, when I attempt to connect it, I encounter the following error message:
"We are unable to connect your GA4 property due to an issue with your linked Ads account. Please ensure that (my associated email address) has full administrator access to the Ads account linked to this store."
I've verified that I have administrator access in both Google Analytics and Google Ads accounts for the same email address.
In Google Analytics, I've also confirmed that my new GA4 property is linked to my Google Ads account. However, when I go to Google Ads > Admin > Linked Accounts > Google Analytics GA4, only my UA property is visible; the new GA4 property doesn't appear as an option to link. It displays the UA property number, but the name includes my domain with "GA4" appended to it.
I've tried searching for similar issues, but haven't found any helpful solutions. Is there something else I might be overlooking? This situation has me quite confused.
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I've recently begun using GA4 and have a query. I attempted to determine the number of new Korean users who triggered a specific web event within a defined time frame. When I set the period from June 1st to July 23rd, it shows zero users for specific dates (July 12th to July 14th). However, when I change the period to July 12th to July 23rd, the data is no longer zero for any date.
I'm curious about the reason for this data discrepancy based on the selected time frame.
Thank you.
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login.microsoftonline.com/referral : What does this source mean? Reporting Sept. 20, 2023, 11:04 a.m.
In my client's Google Analytics account, we've come across an enigmatic source labeled "login.microsoftonline.com/referral." Up until the year-to-date of 2022, this source has been associated with revenue exceeding $10+. Despite our efforts, our Microsoft Ads representative was unable to shed light on the origin of this source.
Considering the substantial revenue figure, it seems unlikely that this traffic is solely generated from referral sources. Therefore, there is a possibility that a portion of this traffic could be attributed to paid search or email campaigns. Furthermore, we suspect that it may be stemming from a Microsoft product with the capability to integrate seamlessly with Google Analytics.
Have any of you encountered a similar situation? Are you aware of Microsoft products that offer integration with Google Analytics? Your insights and experiences would be greatly appreciated.
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GA4 displays test environment data when the test url doesnt meet the stream url i set Code Implementation Sept. 12, 2023, 11:35 a.m.
Imagine I have two websites:
Test site: URL = test.producta.com/
Live site: URL = producta.com/
I've configured the stream URL in GA4 to be producta.com/, but it's collecting and displaying data for the test website. I can't exclude test traffic by IP or hostname since it's an internally used site, and all company staff access the live URL. Ideally, I'd like to exclude traffic from "test.producta.com/" in the property settings, but I'm unsure how to do this. Have I configured something incorrectly? Thanks!
