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John Jacobs offers the trendiest eye wear for men and women, who believe in making smart choices in life. Their 180-degree product simulation feature enables you to buy eye wear online without any hassles.
With only one attribution model(Last-click) to measure full-funnel performance, they were facing challenges in scaling campaigns
Although Last-click attribution models were giving the right picture of Bottom and Mid-funnel campaigns, it wasn't giving the proper attribution to the Top of the funnel campaigns.
The brand was experiencing a high CAC on the Google Display network, impacting the overall efficiency of their digital marketing efforts.
Full-Funnel Blending at User-Level Data: To gain a comprehensive understanding of the customer journey, we performed full-funnel blending at the user-level data. This involved collecting and analyzing data at each stage of the marketing funnel, from awareness to conversion.
First-Click Attribution: To address the attribution challenge, we implemented the first-click attribution model. This model assigns conversion credit to the first touch point in the customer journey, providing insights into the top-of-the-funnel campaigns that drive initial awareness.
Google Display Campaign Optimization: We conducted a thorough analysis of the Google Display campaigns, identifying under performing segments and optimizing targeting parameters. By refining audience targeting and creative elements, we aimed to enhance campaign performance and reduce CAC.
Attribution Model Integration: The first-click attribution model was integrated into the analytics framework. This allowed us to allocate conversion credit to the first interaction a user had with the brand, providing a clearer picture of the impact of top-of-the-funnel campaigns.
CAC Reduction on Google Display: The optimization efforts on the Google Display network led to a significant reduction in Customer Acquisition Cost. This was achieved by targeting high-performing audience segments and refining ad creatives based on user engagement patterns.
Improved Visibility into Customer Journey: The implementation of the first-click attribution model provided valuable insights into the customer journey. By understanding the impact of top-of-the-funnel campaigns, John Jacobs could make informed decisions about resource allocation and campaign optimization. Book a demo
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