Verify that your custom audience is properly created and active by following these steps:
Step 1: Log into Meta Ads Manager
- Go to adsmanager.facebook.com and sign in with your credentials.
Step 2: Open the Audiences Section
- Click the menu icon (top-left), then select Audiences under “Ads Reporting.”
- Alternatively, you can go directly to Audience section here: Meta Audience
Step 3: Locate Your Custom Audience
- You’ll see a table listing all your available audiences.
- Search for your EasyInsights custom audience or browse the list to find it.
Step 4: Review Audience Details
- Click on the audience name to check details like size, source, and status.
Step 5: Confirm Audience Readiness
Make sure the audience is active and has sufficient size for campaign targeting. If it’s inactive you may contact EasyInsights support team.
